mage973

Bonsai Outlet's site is very user friendly. It's easy to discern out-of-stocks and reviews, photos are large and accurate and prices are reasonable as well. Each item has a "ask a question about this product" button and every time I've used it I get a speedy response with a polite, informative answer. Their pottery is very good quality and comes with free drainage mesh and 2 wires already installed in the pot.

My order was processed and shipped within a day and received very quickly via FedEx with 1 low flat rate shipping price. The pot I received was perfect , high quality and beautiful...just not the correct one that I ordered. When I contacted Bonsai Outlet they were quick and polite in rectifying the situation.

I can't review their trees and I don't know if you receive the one in the photo but I recommend Bonsai Outlet for their great customer service, other quality products, and low shipping cost.

Mage973