View Single Post
Old 09-28-2009, 10:50 PM   #4 (permalink)
Phil
A bit "Windswept"
 
Phil's Avatar
 
Join Date: Oct 2007
Location: Chicago, Ill. USDA Zone 5
Posts: 1,051
Quote:
Originally Posted by Tom View Post
You Da Man Phil! From my experience tech support will do little to nothing to help a customer. Matt is right its all about "show me the money". Unfortunately it would seem that you will have to work it out for yourself. I have 4 open support tickets that are over 2 weeks old WRT to my forum....haven't heard the first peep. Good luck, and keep the faith.
All I ask for is your kind patience to all of the members here as this make take quite awhile to get sorted out. There are certain technical issues that I can take care of and have in the past but then again I know my limitations and this just so happens to be one of them. Although vBulletin has what they call support tickets they more or less told me to shove it unless I can grease their slimy palms with money and out and out refuses to handle the situation. To paraphrase one of their replies;"If you can't do it I suggest you find a friend who can"! Well, so much for tech. support and shelling out money each year for it let alone them raising their prices sky high! So be it but I'll do my best to get things resolved albeit it may take awhile. At least it's nothing nearly so bad as to what happened with BT! My God, I think it's going on close to six months now! Again, thanks for your patience and anticipated understanding with this issue.

~Phil~

P.S. Matt, thank you for taking the time to make the post on this problem and explaining the situation while I stepped back for awhile to pull my nose out of the keyboard!
__________________

Please, always keep in mind that the typewritten word does not always convey what you wish to say, and to always treat others as you would have them treat you. Think twice-submit once.
I started out with nothing....and still have most of it.

"Its hell out there, give them hell back." ~ Prowler/Victor Gray 12/31/1943 - 11/24/2008



Phil is offline   Reply With Quote